Privacy Policy

By agreeing to these terms, you consent to future communications via email newsletters or to respond to your order(s). We will never sell or share your information. You can unsubscribe at any time.

How We Collect and Use Your Information

We collect information in order to provide the Site and its services to our users, improve the user experience and to communicate with users about the Site and its services. The information we collect from users will depend on a user’s particular interaction with the Site. For example, the information we collective from users who solely navigate the Site will differ from users who create an account/profile and/or transact for services through the Site. Different portions of this Privacy Policy may apply to users at different times.

Information You Provide Us

In order to access and use certain areas and services of the Site, users may be asked for personally identifiable information, including:

  • Identifiers, such as your name, address, email address and telephone number
  • Categories of personal information described in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)), such as account or credit card numbers and other payment information. We collect this information when you make a purchase on the Site in order to process your transaction.

While you may decline to provide certain information to us, it may render you unable to access certain services and features offered through the Site. By making a purchase on the Site, you consent to our providing your Personal Information to our services providers and such third parties as we determine is necessary to process your transaction, such as credit card companies and banking institutions used to process the transaction. You also have the ability to access and change the Personal Information that you have provided to us by use of the appropriate features on the Site.

Use of Information

The user information (including Personal Information) collected on the Site is used to fulfill orders, for customer service, to market and improve CD Originals products and services, to customize your experience on the Site, and to contact you with updates to the Site and other information. CD Originals may also use your information to provide you with information we believe may be of interest to you. If you do not wish to receive marketing information, email us at Email messages will also provide you with an opportunity to opt-out of receiving this information. Please note, changes to your preference may not be effective immediately.

Return Policy

We gladly accept returns and exchanges

  • Must contact us within: 14 days of delivery
  • Ship items back within: 21 days of delivery

The following items can’t be returned or exchanged

Because of the custom nature of these items, unless they arrive damaged or defective, we cannot accept returns for:

  • Custom or personalized orders including hats
  • Specialty items
  • Clearance items

Conditions of return

Buyers are responsible for return shipping costs but we will pay shipping for the exchanged item. If the item is not returned in its original condition, the buyer is responsible for any loss in value.